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Shipping & Returns

Shipping Policy

Order processing time is 3-5 business days, unless otherwise notified. Orders are then shipped using Sendle, Aus Post where necessary,, Monday through Friday. In the case of a holiday, orders are shipped on the next business weekday. When shipped, you will receive an email containing your order tracking information.

CHRISTMAS SHIPPING: Currently Activated.

Find your postcode below. 

 

FREE (20kms) -  3199, 3220, 3915, 3930, 3931, 3933, 3930, 3934, 3195, 3195, 3196, 3196, 3196, 3196, 3197, 3197, 3198, 3199

 

*Up to 30kms - 3915, 3926, 3928, 3934, 3936, 3936, 3936, 3937, 3937, 3938, 3939, 3939, 3165, 3186, 3186, 3188, 3189, 3190, 3191, 3192, 3192, 3192, 3192, 3193, 3193, 3193, 3194, 3194, 3195, 3204, 3204, 3207

 

*Up to 50kms - 3000, 3002, 3004, 3006, 3019, 3066, 3121, 3121, 3121, 3121, 3121, 3121, 3121, 3122, 3122, 3122, 3122, 3123, 3141, 3142, 3142, 3143, 3143, 3144, 3144, 3144, 3145, 3145, 3161, 3161, 3162, 3162, 3162, 3163, 3181, 3181, 3181, 3182, 3182, 3183, 3183, 3184, 3184, 3185, 3185, 3185, 3186, 3187, 3187, 3188, 3204, 3205, 3206, 3206, 3207, 3928, 3936, 3936, 3936, 3937, 3938, 3939, 3939, 3939, 3939, 3941, 3941, 3941

 

$10 Delivery Fee applies*

Return & Refund Policy

Due to the nature of Natural Wellness and Organic Skincare products, we are unable to accept returned products that have been used or opened.  If there’s an issue with your order or you are not satisfied and have not opened or used the product, please get in contact within 30 days, we will happily work with you to find a solution

 

If an item arrives damaged, please let us know within 7 days, and I will ship a replacement item to you. Sending photos of a damaged item/package helps me improve any shipping issues and is greatly appreciated.

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